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Current news releases from SPOT Business Systems, LLC. 


Contact: Mark Jones
Email: markj@spotpos.com
Phone: 801-208-2231
Letter to Customers

Dear Valued Customer:

On behalf of the team at SPOT Business Systems, LLC, I wanted to share some exciting news at our company that is sure to have an impact (for the better) on you, our valued customers: On January 1, 2018, our company was purchased by technology company Clearent and will be the flagship company under Clearent’s newly formed division, Clearent Software Holdings. 

And we at SPOT couldn’t be happier!

Our leadership team has reviewed and declined several buy-out offers over the years, primarily because we felt that we’d lose control over how we do business and how we serve customers. The Clearent offer, however, was different.  We will retain operational autonomy, so day-to-day operations won’t change, and all of our SPOT employees have retained their positions after the sale. Additionally, we will be keeping the SPOT name our customers have come to know and trust. Our founders, Mike Wilde and Ron Preece, were able to enjoy retirement after the sale, and both are pursuing their life-long interest in photography. We wish them all the best!

And while joining the Clearent family will not change how we do business and how we interact with our customers, the acquisition promises exciting opportunities in what we can offer our customers. Following are just a few hardware and software capabilities we will be rolling out using Clearent credit card processing technologies:

  • We are excited to soon offer a wide range of EMV (card and chip) terminal options, including:
    • Wireless devices for Drive-Thru operations
    • Remote work-station support
    • Promotional information on large color display (supported on certain devices)
    • Use of Universal Kernel on PAX devices, which will make changing device models a quick, simple configuration change in SPOT
    • Signature capture on device
  • In addition, we’ll be able to offer the following features
    • Service that no longer requires serial or USB cables
    • Host-based settlement (i.e., no more missed settlements!)
    • Support for Apple Pay, Samsung Pay and Google Wallet
    • Easy boarding with web-based signup and documentation approval
    • Superior reporting and “virtual terminal” options
    • Tokenization of card on file with auto-update services
    • Superior technology with point-to-point encryption (P2PE)
    • Reduced PCI scope and no quarterly scans required
    • Rapid deployment of new features
    • Next day funding option with 11 PM EST cutoff time
    • Meet or beat card processing fees

Our team is excited to share the upcoming availability of these new features and options with you.  To that end, we will be reaching out in the coming weeks to discuss these options and to answer questions. In the meantime, please do not hesitate to email me at markj@spotpos.com or call me at 801-208-2231 if you have additional questions.

Thank you for your business and continued support.

Best regards,

Mark Jones
Director of Operations
SPOT Business Systems, LLC