SPOT Business Systems :: Pickup and Delivery
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Pickup and Delivery

The must-have features for your delivery operation

You may be a new or seasoned operator servicing hotels or providing static on-demand or opt-in/opt-out delivery options. These must-have features are available to optimize your operation. These are proven features used by the best operators around the world. Take a few minutes and review features and then use the savings calculator below for actual savings to your bottom line when using SPOT Pickup and Delivery technology.

Delivery Types

Support for static, on-demand, opt-in, opt-out, locker and hotel delivery customers in a single console

On-Demand Scheduler

Support same day, hour preferences and Opt-in, Opt-out features

Service Plan / Manifest

Optimize your vehicles supporting delivery, locker and hotel customers in a single deliver plan/manifest

Integrated Billing

Integration with Accounts Receivable or Credit Card On File. Choose to prepay your delivery at the time of creating the service plan/manifest or at the time of delivery.

Non-Delivery Reasons

Let your staff and the customer know why orders are not being delivered

Move / Number Stops

Manage your route with ease using the latest technologies in the web browser-based Delivery Console

Customer Search

On the road, drivers can search customers by name, phone or customer ID to review details or communicate with your customers

Verify Delivery

Verify your driver is delivering all orders to the proper customers using RouteTrac. Delivered order notification is sent to the customer automatically at the time of delivery.

Bag Tag Options

Support traditional bag tags or the latest in efficiency, "Resassignable" bag tags. Provide customer and operation notification that a bag has been picked up.

Communications

Communicate with your driver(s) or customer while the delivery staff is active servicing customer

Driver Verification

Know the location and status of the vehicle, driver, delivered orders, to be delivered inventory and bags picked up in real time

Delivery Console

A web based management console using the latest web browser technologies

Interactive Messaging

Have real time SMS conversations with your customers using the Notification Center or the drivers RouteTrac device


DELIVERY CONSOLE and ROUTE MANAGER

See what is happening with your drivers and customers in real time

Your driver will start a route by logging into a device and complete the route by logging out of the device. In between the start and end of the route, the Route Manager will gather the following information:


  • Start and end time stamp of the route
  • What vehicle is being used
  • What route is being processed
  • Start and end miles of the delivery vehicle/Total miles driven for route
  • Number of stops to be made/Number of stops made
  • Number of orders delivered

  • Number of bags picked up
  • Customer details with address, items delivered, bags picked up
  • GPS coordinates when the customer order is scanned
  • Orders delivered to the incorrect customer
  • Bags picked up that do not have a current order detailed

You can also compare the routes manifest with orders delivered to verify the manifest was completed properly. All this information is gathered and calculated with a simple scan of an order at delivery or a bag at pickup by your route driver.


Zubie Integration Features

Vehicle Location Tracking

Vehicle Health

Driver Perfomance and Scorecard

Simple Per Vehicle Device

Full Zubie Console Access


RouteTrac Savings Calculator


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